faq & contact

a pixsoul display takes advantage of ips technology inside an aluminium enclosure with a metal backing for magnetic mounting. it features small input ports with custom
angled cables to suit.

each box includes:

• a pixsoul display
• magnetic stand
• 3 base adhesives
• 1m mini hdmi cable
• 1m usb cable

an ips display stands for "in-plane switching" display. it's a type of lcd
(liquid crystal display) screen technology used in computer monitors, tvs, tablets, and smartphones. ips panels are known for their superior colour accuracy, wider viewing angles, and better colour consistency compared to other lcd panel types like tn (twisted nematic) or va (vertical alignment).

nano-tech adhesive, utilities nanoparticles, provides unmatched bonding strength, durability against environmental factors, flexibility, minimal thickness, transparency, and self-healing properties, leaving minimal residue upon removal to surfaces.

with all adhesives, proper surface preparation, firm pressing, and consideration of factors like environmental conditions and material compatibility are crucial. pixsoulau assumes no liability for misuse or failure due to incorrect installation or other contributing factors.

begin by connecting the provided hdmi cable to the hdmi port on your graphics card, then plug the mini hdmi end into the pixsoul display. next, connect the provided usb type-a port to your pc, and micro-usb cable to pixsoul display. the computer should automatically detect the new display.

 note: before connecting the display, ensure the pixsoul display is securely attached to the mag stand in your desired position.

This is more personal preference. However, if you like unobstructed and fitted media we recommend the vision series. If you’re prioritising style and predominately image and desktop design, the unique series reigns supreme.

this is where the mag stand excels. any flat surface where the adhesive can make solid contact is a potential mounting location for the pixsoul display. whether on your desk or inside your computer, the pixsoul display can be integrated in numerous ways, thanks to its two hinges, 360º rotation, and minimal base footprint.

check the following:

• ensure connection and tight and pushed all the way in.
• confirm the cables are plugged into the correct computer ports
• try unplugging the usb cable, then plugging it back in
• go to the display settings on your computer and check if the display is detected, if not detected, there is a connection problem.
• contact support@pixsoulau.com for more help

when monitors are plugged in via your hdmi port, your computer may auto select the pixsoul display as a playback device.

simply click the sound icon on the bottom right corner on your taskbar and switch back to your desired playback device.

• right click on desktop wallpaper
• select 'personalize'
• left hand side – click taskbar
• scroll down to “multiple displays”
• turn off “show taskbar on all displays”

in the ‘display settings’ when you right click the desktop, you can drag the pixsoul display to an area where it does not connect with your main monitor.

if you find your display icon on another display you have 2 options.

option 1 – ensure under display settings, your main display is selected and the “make this my main display” is selected.

option 2 – on your desktop, simply hold down control “ctrl” and use your mouse scroll wheel to increase the size of the icons, until they move to your main display.

pixsoulau is an australian company based in melbourne. our domestic orders are shipped via australia post using their flat rate services.

as our company grows, the upfront postage cost will reduce, so thank you for supporting us in our early stages.

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